Terms and Conditions
Reunion at Home | Chinese New Year 2023 Promotions
Ordering Period: 28 Dec 2022 to 3 Feb 2023
Delivery Period: 5 Jan to 12 Feb 2023
[Please note that self-pickup or delivery orders with Auspicious Lo Hei Set will be available from 16 Jan, Mon only.]
- Online order period: 28 Dec 2022 to 3 Feb 2023, unless otherwise stated. No orders will be accepted after 3 Feb 2023.
- Delivery is available from 5 Jan to 12 Feb 2023.
- No delivery on 21 Jan (Eve of CNY), 22 Jan, Sunday (1st day of CNY) and 23 Jan, Monday (2nd day of CNY).
- Delivery will resume on 25 Jan 2023 (4th day of CNY).
- Self-pickup or delivery orders with Auspicious Lo Hei Set will be available from 16 Jan, Mon only.
- Orders must be made at least 2 working days in advance, excluding the day of order. For example, if an order is made on Monday, the earliest day of delivery will be on Thursday of the same week.
- Once an order is made and payment is completed, no change to the order is allowed.
- No refunds or exchanges are allowed once the delivery is completed.
- An administrative fee of 5% of the total amount plus an additional $50 will be imposed for any refund of orders.
- Orders can only be placed online at www.thesoupspoon.com.
- Full payment to be made via credit card payment online. When filling up the order form, please fill in the same name as the name on the credit card that will be used for payment.
- The Soup Spoon $20 Gift Card will be added automatically to the cart with minimum net spend of $100, excluding GST and delivery charges, if any.
- Promo codes are to be applied upon checkout to enjoy the promotion.
- Strictly no restitution of promo codes once payment is made.
- Strictly no restitution of Souperholic points if payment is made without membership login.
- All items in the sets are fixed and may not be substituted, unless otherwise stated.
- All items are subject to availability and while stocks last.
- Certain items will be delivered frozen.
- All images featured are for illustrative purposes only.
- Indication of weight is based on item before cooking and serving portions are based on estimations.
- All prices stated are subject to 7% GST for purchases before 1 Jan 2023, and purchases on or after 1 Jan 2023 will be subject to GST at 8%.
- Prices and product specifications are subject to change without prior notice by the Management.
In-Store
SouperChef Set Meal From $14.90 Set includes:
Set includes:
1 X Choice of SCS (Top-up applicable for more expensive soup)
1 X Choice of Side (Salad, Sandwich or Flatbread)
1 X Home-Brewed Iced Lemon, Hibiscus Tea, Jasmine Green Tea (No Sugar) or Bottled Water
- SouperChef Set Meal is valid till 5 February 2023. While stocks last.
- Top-up applicable for higher priced soup, side and drink.
- Souperholic points will be awarded and can be redeemed.
- The management reserves the right to vary the terms and conditions of this promotion without prior notice.
Auspicious Lo Hei Set at $28.80 (U.P.$38.80)
- Available for dine-in and take-away.
- Promotion is valid till 5 Feb 2023.
- While stocks last.
- Promotion is not available at NTU.
- The management reserves the right to vary the terms and conditions of this promotion without prior notice.
Auspicious Lo Hei (Mini-me Version) at $7.80
- Promotion is valid till 5 Feb 2023.
- While stocks last.
- Promotion is not available at NTU.
- The management reserves the right to vary the terms and conditions of this promotion without prior notice.
Zero Food Waste Initiative
- Save $0.30 on any soup when you opt for no bread roll.
- The management reserves the right to vary the terms and conditions of this promotion without prior notice.
Enjoy 10% Off Any 3 X SouperChef Specials Take-Home Soup Packs
- Promotion is valid till 5 February 2023. While stocks last.
- Promo is valid for SouperChef Specials of the month only.
- Promotion is valid with purchase of 3 X SouperChef Specials Take-Home Soup Packs only.
- Souperholic points will be awarded but cannot be redeemed.
- The management reserves the right to vary the terms and conditions of this promotion without prior notice.
Soupermarket
Free Delivery with a Minimum Spend of $80
- Only applicable for Soupermarket by The Soup Spoon.
- Free delivery with minimum nett $80 purchase.
- Free delivery minimum spend amount is based on the subtotal checkout value after discount is applied.
- Eligibility of free delivery is determined by the shopping cart after any coupon(s) are validated and applied.
- Souperholic points will be awarded but cannot be redeemed.
- The management reserves the right to vary the terms and conditions of this promotion without prior notice.
SouperChef Special | Irish Beef and Barley Broth
SouperChef Special | Chicken Buckwheat Miso Soup
SouperChef Special | French Ratatouille